The short version: no sign-up, no ads, no analytics and no tracking. Rallo keeps a small private account on our server so teams, shared matches and live scores work. It holds the name you play under and the matches you score. You can delete it, and everything in it, from Settings at any time.
Your account
The first time Rallo opens, it creates an account for you without asking for anything. A random key on your iPhone (kept in your Keychain and iCloud Keychain) signs you in. We don’t receive your email, phone number or Apple Account.
If you choose Sign in with Apple in Settings, we store the identifier Apple gives us for Rallo, so you can sign in on a new phone. We don’t ask Apple for your name or email.
What we store
- Your profile: the name you play under and the colour you pick.
- Matches you score with player names: the teams’ names as you typed them, the rules, the rally-by-rally log and the result. Your teammates, and the guests you play once they claim their matches, can see them.
- Guest players: names you type for people you play. If you send someone their claim link and they accept it, those matches join their own history.
- Teams: team names and colours, who’s in each team, and club-night courts played for a team.
- Reactions and comments you post on matches.
- A push notification token, so we can tell you when your team is playing, a result is in, or someone reacts.
We use this only to run Rallo’s features. We don’t sell it, share it with advertisers, or use it to track you. Your iPhone keeps its own copy of every match, so Rallo still scores offline.
Who can see what
Members of a team see that team’s matches, table, reactions and comments. People you play see the matches they’re in once they’ve claimed their guest player. Nobody else can see your matches. Invite and claim links show only a team’s name and size, or a guest’s name and match count.
Live links
If you share a one-off club night as a live link, the night’s table and current courts (format, round, names as typed and scores) are visible to anyone with the link, so use first names or nicknames. Players can send a score with the PIN you show them. A live night is deleted as soon as you stop sharing it, and automatically 48 hours after its last update.
Deleting your data
Settings → Delete account removes your account and, straight away, the matches you scored, your team memberships, guest players nobody claimed, your reactions, comments and push tokens from our servers. Matches on your iPhone stay. A team is deleted when its last member leaves. Deleting the app alone doesn’t delete your account, so use the button first.
Where it’s stored
Our server runs on Convex in the EU (Ireland), which processes the data on our behalf. Push notifications are delivered by Apple. Everything travels over encrypted connections.
Apple Health
If you turn on Settings → Apple Health, Rallo saves each finished match to Apple Health as a workout with an estimated calorie figure, and reads your most recent weight to make that estimate. Health data stays on your device and in Apple Health, is never sent to us or anyone else, and is never used for advertising. You can turn access off in iPhone Settings → Health → Data Access.
Purchases
Rallo Pro is sold through the App Store. Apple processes the payment; we don’t see your payment details or Apple Account. The app checks your purchase with Apple on the device.
On your iPhone only
The umpire voice, game sounds, the Lock Screen scoreboard and your stats are worked out on your iPhone.
This website
rallo.club uses no cookies and no analytics. Cloudflare, our host, processes standard request data (like IP addresses) to serve and protect the site.
Children
Rallo isn’t directed at children under 13 and doesn’t knowingly collect their personal information. If you think a child has an account, email us and we’ll delete it.
Your rights
You can see your data in the app, change your name in Settings and delete everything with Delete account. For anything else, including a copy of your data, email us.
Changes
If this policy changes, we’ll update this page and the date above.
Contact
Carbon Software Ltd · dev@mattjs.me